FAQs

Our shoes follow the standard US sizing and are available in medium width only. For the in-between shoe size, we recommend choosing the smaller one.

Yes, most shoe sellers accept both forms of payment.

Simply send an email to the seller where you bought the shoes so they can guide you. Normally, sellers will want you to download and fill in a return form, then include it in the package. Send it to the provided address.

Yes, sellers normally do accept returns. However, your items must be in original form. Original unmarked packaging can be returned within 30 days of purchase.

Yes, a signature is required upon receiving the package.

No, sellers can’t deliver to PO Boxes normally. They require a physical address.

Sellers will send you an email once your order has been dispatched. You may also track it by going to the courier’s online website.

On average, depending on which shoe seller you buy from, a delivery will arrive approximately 3-4 business days right after your purchase. For rural and some residential areas, additional days may apply.

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