Question 1

What is the size chart?

shoein · Accepted Answer

Our shoes follow the standard US sizing and are available in medium width only. For the in-between shoe size, we recommend choosing the smaller one.

Question 2

Do shoe sellers accept cash and checks?

shoein · Accepted Answer

Yes, most shoe sellers accept both forms of payment.

Question 3

How do I return the package?

shoein · Accepted Answer

Simply send an email to the seller where you bought the shoes so they can guide you. Normally, sellers will want you to download and fill in a return form, then include it in the package. Send it to the provided address.

Question 4

Do sellers accept returns?

shoein · Accepted Answer

Yes, sellers normally do accept returns. However, your items must be in original form. Original unmarked packaging can be returned within 30 days of purchase.

Question 5

Is a signature required for the delivery?

shoein · Accepted Answer

Yes, a signature is required upon receiving the package.

Question 6

Can sellers deliver to a PO Box?

shoein · Accepted Answer

No, sellers can’t deliver to PO Boxes normally. They require a physical address.

Question 7

How can I track my purchase?

shoein · Accepted Answer

Sellers will send you an email once your order has been dispatched. You may also track it by going to the courier’s online website.

Question 8

How long will it take for my delivery to arrive?

shoein · Accepted Answer

On average, depending on which shoe seller you buy from, a delivery will arrive approximately 3-4 business days right after your purchase. For rural and some residential areas, additional days may apply.